Privacy Policy

ZoltrixTechnologies is a digital studio that builds websites, AI automation, SaaS products, CRMs, 3D visuals and brand design. This policy explains what information we collect when you visit zoltrixtechnologies.com or work with us on a project, why we collect it, and what you can ask us to do with it.

It applies to our website, our enquiry forms, and the data clients share with us over the course of a project. If any part of it is unclear, email info@zoltrixtechnologies.com and we will explain in plain terms.

We only collect what we need to reply to you and deliver the work.

Enquiry details you send us: your name, email address, phone or WhatsApp number, company name, the service and package you are interested in, your budget range and your project description.

Project materials clients share with us during a build: brand assets, copy, logins to systems we are asked to integrate with, database exports, and any documents supplied for AI training or automation work.

Billing information needed to invoice you. Card details are handled entirely by our payment processor and never touch our servers.

Technical and analytics data: pages viewed, approximate location by country, referring site, device type and browser. This is aggregated and is not used to identify individuals.

Replying to your enquiry and running the scoping call.

Preparing proposals, quotes and contracts.

Designing, building, testing and deploying your project.

Invoicing, accounting and keeping the records our tax obligations require.

Occasional service updates about work we have delivered for you, such as a security patch or a framework upgrade that affects your build.

We do not sell your data, rent it, or add you to a marketing list because you contacted us. If we ever want to send you something promotional, we will ask first and give you a one-click way out.

Where data protection law requires a legal basis, we rely on one of the following: your consent when you submit a form, the performance of a contract when we are delivering a project you have engaged us for, a legal obligation such as tax record keeping, or our legitimate interest in running and securing our business.

You can withdraw consent at any time. Where we are relying on consent alone, withdrawing it means we stop processing and delete what we hold, unless we are legally required to keep it.

Running a studio means using tools built by other companies. We keep the list short and review each one before client data touches it.

Hosting and content delivery for this website and the projects we deploy.

Privacy-conscious website analytics.

Transactional email delivery, so form submissions reach our inbox.

Payment processing for invoices.

Cloud and AI model providers used in automation and SaaS work, selected per project and disclosed to you before we build on them.

Each provider is bound by its own data protection terms. We do not grant any of them the right to use your data for their own purposes.

Data you give us for an AI automation or SaaS project is used only to build and operate the system we agreed to build for you. It is never contributed to a public training set, never shared with another client, and never used as an example in a case study without your written permission.

Where a project requires a model to be trained or fine-tuned on your material, that model instance belongs to your project alone. At the end of an engagement we will delete or return your source data on request, and we do so as standard within 90 days of project close unless you ask us to retain it for ongoing support.

This site uses a small number of cookies and similar storage: one to remember whether you chose light or dark mode, and analytics cookies that tell us which pages people actually read. We do not run advertising or cross-site tracking cookies.

You can block or delete cookies in your browser settings at any time. The site works fine without them — you will just get the default dark theme on every visit.

Enquiries that do not become projects: 12 months, then deleted.

Active client project data: for the duration of the engagement and the support window in your package.

Client source data after project close: deleted or returned within 90 days on request.

Invoices and financial records: retained for as long as tax law requires.

Analytics data: aggregated and retained for up to 24 months.

All traffic to this site is encrypted in transit over HTTPS. Client credentials are stored in an encrypted password manager, shared only with the team members working on your project, and rotated or revoked at handover. Access to production systems is limited to named individuals and protected by two-factor authentication.

No system is perfectly secure. If a breach affects your data, we will tell you what happened, what was exposed and what we are doing about it, without waiting to be asked.

Depending on where you live, you may have the right to request a copy of the data we hold about you, correct anything inaccurate, ask us to delete it, receive it in a portable format, object to a particular use, or ask us to restrict processing while a dispute is resolved.

To exercise any of these, email info@zoltrixtechnologies.com. We will confirm within 5 business days and complete the request within 30 days. We do not charge for this, and we will not treat you differently for asking.

Our services are sold to businesses and are not directed at anyone under 18. We do not knowingly collect information from children. If you believe a child has sent us personal information, email us and we will delete it.

We work with clients across North America, the UK, the Gulf and beyond, and some of our providers store data outside your country. Where data leaves its country of origin we rely on the provider's standard contractual clauses or an equivalent safeguard, and we will tell you which providers a project depends on before we build on them.

We update this policy when our tools or practices change. The revision date at the top of this page always reflects the current version. If a change materially affects how we handle client data, we will email active clients rather than relying on you noticing the date.

Questions, requests or complaints about privacy go to info@zoltrixtechnologies.com and reach a person, not a ticket queue. We answer within one business day.